martes, 26 de abril de 2011

HANDLING PROBLEMS AND COMPLAINTS

When talking about problems and complaints, you probably think of impolite people in the workplace.
In work field every professionals and sales representatives have experienced a bad situation with an angry customer. Fortunately they've taught to treat customers correctly.

Here we've gotten a video where and when it takes place.
You'd better let the customer vent, otherwise, it might get worse you expect.

miércoles, 6 de abril de 2011

English effective keys

When finding a new word that obviously you do not know. search for the family word of it and other terms related to this that you'll not only get the meaning, but shall now some other words at the time.

Also, try to match as many word as possible with your day-to-day life lest forget and mistake so much when you speak. For example: you just now, sort


sort is the same as type, kind, class...you think
what sort of movie do you like?
~ out: Hey, everybody!! -Today's Monday!- Let's sort out from this. The principal is arriving!!
Americans are a class of polite and confident people...
this room is kind of a mess= (not having the right word)
i'll have some sort of rich dessert, too- what do you ever have?


 you see now... there are many situations in life where you can use this words rightly.

here's my advice learners. get prepared with your speech before you talk or present it. As for family words, i just touched on; the more you search a word, the more will know.

To help you in a funny way. here i post a kinda video that you take the cues from this about how to deal with family wods in REAL life.

martes, 5 de abril de 2011